ENA WebSafe

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Ena-websafe-logo-large-rgb.png ENA Websafe is a CIPA-compliant content filtering service which helps over one million students and library patrons safely navigate the Internet every day. The ENA WebSafe Suite includes WebSafe Pro, WebSafe Prime, and WebSafe Classic.


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3/30/16
Update
  • ENA WebSafe Audit Report
The ENA WebSafe Audit report details information regarding changes to your content filtering policy including
  • Content filtering overrides
  • Category changes
  • Changes to HTTPS filtering setting
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  • YouTube for Schools
Google is discontinuing YouTube for Schools and replacing it with YouTube Restricted Mode. As a result, ENA has removed the ability to enable or disable YouTube for Schools through the myENA portal.

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11/6/15
New
ENA WebSafe Mobile
ENA WebSafe Mobile allows you to filter content on school-owned mobile devices even when they are used off campus.

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8/3/15
Update
Promote to Pending
You can now move a review request generated from a non-verified e-mail address from the History tab to the Pending tab.

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6/3/15
Update

Request Review
You can now approve, deny, and manage website requests for review for your organization in the ENA Websafe portal at my.ena.com

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9/25/14
Updates

  • Logging in to an ENA WebSafe Authorized Override Session
Initiate an Authorized Override session from your browser when you see the new block page.
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  • Block page
ENA WebSafe Classic and Prime users will see a redesigned block page when attempting to access blocked sites.
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  • Accessing and Using the Token Dispenser
ENA WebSafe Prime filter administrators and AO Single-Use Username/Password Dispensers gain access to a redesigned token dispenser.
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6/27/14
New features

  • YouTube for Schools
Access educational videos on YouTube.com in a controlled environment.
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  • HTTPS Filtering
Block access to HTTPS (secure) webpages based on your policy settings.
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  • URL Lookup
See how a specific URL is categorized and whether it will be blocked or allowed according to your Content Filtering policy.
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5/29/14
New features

  • Export Reports
Export report data for top 100 records to CSV file.
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  • Today Button
A new Today button sets the report scope to the current day, week, month, or year, based on the view.
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  • Top Blocked Sites Report
Categories are shown for each host/domain in the Top Blocked Sites report.
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4/24/14
New features

  • Policy Selection Persistence
For customers with multiple policies, the selected policy no longer reverts to the first in the list when changing pages within the ENA WebSafe interface.

  • Export Overrides to CSV
Overrides can be output to a CSV file for review external to the ENA WebSafe interface.
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  • Bulk Add Override
Users can add overrides individually (current functionality) or in multiples (new). Multiple overrides can be added via manual entry, copy/paste, and via CSV file import.
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Q: What are the key differences between ENA WebSafe Classic, Prime, and Pro?

A: ENA WebSafe Feature Comparison
ENA WebSafe Features Classic Prime Pro
Shared Policy
100% Cloud-Based Service
Fully Managed Service
Temporary Access to Blocked Sites
Individual District Filtering Policy Under Direct District Control
Web-Enabled Admin Controls, Analytics, and Reporting
HTTPS Filtering
Enhanced Analytics and Controls
Additional Reporting and Visibility (Usernames and RFC1918 Addresses)
HTTP/HTTPS Filtering on All TCP Ports
Protocol Filtering (22 Different Protocols)
Active Directory Integration
Time of Day and Day of Week Filtering
On-Premises Equipment Required
Cloud-Based Data Aggregation and Configuration
Unlimited Number of Policies

Q: Are there any changes to ENA WebSafe Classic?

A: No changes to ENA WebSafe Classic are being made at this time.

Q: Does this mean ENA WebSafe Classic customers will NOT have portal access?

A: That’s correct – Classic customers will not have portal access and will not be able to use any of the portal features (i.e., reports and policy management). ENA WebSafe Classic customers must upgrade to ENA WebSafe Prime or Pro in order to gain access to the enhanced features.

Q: I’ve allowed a url under “Policy Management” and I can access the website, but a lot of the content is still blocked. What should I do?

A: Some websites get content from other sites. If the url of a backend site from which a page is trying to get content is blocked, the content coming from that site will be blocked. This is true even if the url for the site getting the content is allowed.

For example, www.learninggamesforkids.com is a popular site with elementary school teachers and is often added by schools as an allowed url in the games category. However, the website gets a number of the videos included in the lessons from YouTube.

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If www.learninggamesforkids.com is allowed, but YouTube is not, the content the page is getting from YouTube will be blocked, and you will see a blocked content alert like the ones shown below.

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If you allow a site and see the notifications for blocked content shown above, or something similar, please contact the ENA Customer Technical Assistance Center at 888-612-2880 or support@ena.com and we can help you identify and unblock the sites from which the page is getting content.

Q: What do I need to know about blocking or allowing a website/url?

A: It is not necessary to include "http://" or "www" when allowing or blocking websites/URLs in your policy.

When making policy changes to block or allow a website/URL, two entries are required. For example, to allow www.amazon.com/books, you must allow amazon.com/books and *.amazon.com/books.

When unblocking multiple URLs on the same site, determine if there's a common path to avoid unblocking individual URLs. For example, unblocking flickr.com/photos/zaksphotos will allow both flickr.com/photos/zaksphotos/234e9.jpg and flickr.com/photos/zaksphotos/8w1465jpg. Don’t unintentionally allow more than you want!

Q: What is HTTPS Filtering and how does it work on Websafe Prime and Pro Accounts?

A: This feature allows customers to block access to HTTPS (secure) webpages based on their policy settings. Secure websites are categorized using the same technology as normal web page requests, so sites like https://playboy.com andhttp://playboy.com are both categorized as pornography and are blocked if the customer’s policy is configured to block pornography.

Secure websites are categorized based on the root site name or IP addressInternet Protocol address. Numerical label assigned to each device (e.g., computer, printer) participating in a computer network that uses the Internet Protocol for communication. instead of the entire path. This means https://www.youtube.com/catvideo21dw3.html will be filtered based on the categorization of https://www.youtube.com. In order words, HTTPS filtering is by domain only, not the complete URL.

The following are true for both WebSafe Prime and Pro accounts:

  • When HTTPS filtering is enabled, secure logins for blocked sites will be unavailable
  • HTTPS filtering will occur for BLOCKED categories only
  • Authorized Override will NOT be prompted for BLOCKED HTTPS sites
  • A block page will NOT be displayed (session timeout occurs)
  • HTTPS filtering will NOT occur for categories that are NOT BLOCKED
  • Authorized Override or Active Directory credentials will be prompted as usual for non-HTTPS sites that are BLOCKED

For WebSafe Prime accounts HTTPS filtering occurs ports 80 and 443 only

For WebSafe Pro accounts:

  • HTTPS filtering can occur on other non-standard ports (coordinated with customer during implementation)
  • Authentication places the user in a different policy, enabling access to allowed HTTPS sites for that policy
  • Secure logins for blocked sites will be unavailable to all users
  • Neither AO nor white listing the secure login URL will work

Q: How do I enable HTTPS filtering for my ENA Websafe policy?

A: To enable HTTPS filtering for your ENA Websafe policy, please contact the ENA Customer Technical Assistance Center at 888-612-2880 or Support@ena.com

Q: Is DNS Black Hole still available?

A: Yes, DNS Black Hole is still available.

Q: Will the daily AO report email continue to be sent?

A: Yes.

Q: What browsers are supported by the portal?

A: We intend to support current versions plus the past two versions of popular desktop browsers and the current version of mobile browsers whenever possible.

Q: Are ENA WebSafe Prime customers required to use the portal for policy management?

A: No - customers may continue to request changes through the CTAC if they wish. However, we think they'll find the portal convenient and easy to use and expect most to adopt it for doing their own policy management.

Q: What are the filtering categories and typical customer settings?

Category Description Typical Setting / Notes
Abortions This category contains sites that offer information about abortions and/or arguments in favor or against abortion. Procedures as well as help getting/avoiding abortions are included in this category. Not Blocked (~95%)
Adware This category contains advertising such as banners ads and pop-up ads. While not malware, URLs in this category can be used to track your activity and display ads based on your surfing patterns. If this category is blocked, many portal pages may appear broken - what is actually happening is that the advertisements are being blocked while the main content is still displayed. Not Blocked (>75%)

If this category is Blocked, frames containing ads will display an error and may appear to be broken to the end user

Alcohol This category contains information related to alcohol, including wine, spirits, beer, cocktail recipes, homemade alcohol, or any other alcoholic drink. It also includes information about bars, pubs, nightclubs, bar tending, liquor sales, and hangovers and other side effects of alcohol. Blocked (>70%)

Typically only Libraries set it to Not Blocked.

Alternative Lifestyles This category includes URLs that reference habits or behaviors related to social relations, dress, or recreation. These behaviors are typically important enough to significantly influence the lives of a sector of the population and hence can be used as a basis of social classification. This category contains websites that have information about LGBT issues and lifestyles and that may advocate for equal rights for the LGBT community. Sites in this category that offer suggestive images or match making applications would also be categorized either as adult images, match making, etc. Not Blocked (~80%)

Includes informational sites about many different lifestyles and orientations, ranging from veganism to LGBT community sites. This category is not primarily about alternative sexual practices.

Arts & Culture This category includes URLs relating to art, museums, cultural phenomenon, and various schools of cultural criticism. This category includes websites displaying many different forms of art. Art that includes images of the human body with an erotic intent may be included in this category, but should also be included in the pornography category. Not Blocked (>95%)
Classifieds Sites that provide local classifieds to buy, sell, trade, things such as goods, cars, services, housing and jobs. Not Blocked (>90%)
Criminal Skills Criminal Skills includes instructions or methods that promote, encourage, or provide the skills to do anything that is generally considered to be illegal, criminal, harmful to the general public, and/or that are forbidden by laws. This category does not necessarily reflect the laws of any particular region or country. This category includes sites that promote academic cheating or software hacking/key breaking. It typically excludes any site that deals with the prevention of criminal activity. Blocked (~75%)

Typically only Libraries set it Not Blocked.

Directory The Directory category contains URLs that produce a directory listing instead of a default html page. This page is generated by the remote web server if no default html page is available and directory browsing is enabled. These directory files can be images, movies, applications, or any other type of file. Each individual file within the listing will be assigned a category once requested. Generally, Directory site pages should not be blocked. Not Blocked (>95%)
Education Sites that provide educational information and activities to help impact knowledge or skills as well as information on educational facilities, faculties, distance learning, trade schools and programs. Not Blocked (100%)
Educational Games An educational game is a game designed to teach people about a subject, concept, event, culture, or skill while also entertaining them. These games may be for adults, children, or both. Examples of educational games include Carmen San Diego, Reader Rabbit, The Magic School Bus, Mavis Beacon Teaches Typing, and SIM City. The games may be used in a formal classroom environment or in casual play to reinforce classroom learning or skill development. Not Blocked (100%)
Entertainment This category contains URLS pertaining to music, recreation, amusements, fan clubs, gossip, celebrities, movies, or any other form of casual diversion. This category also includes personal sites devoted to movies and television shows. Please note that many sites that allow for the playing or streaming of music and video, such as Pandora, Slacker, and Hulu, are included in this category. Not Blocked (~95%)
Extreme This category includes URLs that are usually violent and may depict or promote mutilation, eating disorders, sick jokes, or other dangerous or disturbing activities. This category does not include widely accepted "extreme sports", such as rock climbing, skiing, or other achievements. This category includes sites generally considered not safe for work or school. Blocked (>75%)

Typically only Libraries set it Not Blocked.

Gambling Gambling (or betting) includes any URLs that involve the wagering or risk of money or valuables on the outcome of a game, contest, or other event in which the outcome is partially or completely dependent upon chance or on one's abilities. This category includes sites that directly provide that ability to place a bet or to determine the outcome of a bet as well as sites that promote or facilitate gambling. Also includes sites that range from purely factual to strategic to cheating. Includes sites related to lotteries or looking up winning numbers. Excludes sites that are clearly support sites for gambling addiction. Blocked (>75%)

Typically only Libraries set it Not Blocked.

Games Gaming contains games or information about games, electronic games, computer games, card games, board games, Internet games, and so on. This category also includes strategies, cheats, and any sites that promote game makers, sites, or sellers. Not Blocked (~75%)
General This category contains URLs that do not belong to any other category. Much of the world wide web is included in this category. If you decide to block this category, assume that many or most general interest websites will be blocked. Not Blocked (100%)
General News General News contains various forms of journalism. It involves the reporting of current events by local, regional or mass media in the form of newspapers, television, radio programs, and sites on the World Wide Web. This category includes any mainstream newspaper, television stations, and radio station sites. Not Blocked (100%)
Hate Speech This category contains sites that are intended to degrade, intimidate, or incite violent or prejudicial actions against a person or group based on race, ethnic affiliation, nationality, gender, sexual orientation, religion, disability, or profession. Any description of one of these groups or group members that uses strong or crude language, explicit sexual references, or obscene gestures is considered, for the purposes of categorization, Hate Speech. Blocked (~80%)

Typically only Libraries set it Not Blocked.

Host is an IP Host Is An IP identifies a request that is the form of an IP addressInternet Protocol address. Numerical label assigned to each device (e.g., computer, printer) participating in a computer network that uses the Internet Protocol for communication.. This means the DNS or host name was not used. It is possible that allowing this type of request could in some circumstances override normal content filtering settings. Not Blocked (>90%)

This category allows you the option to block any URL that is simply an IP addressInternet Protocol address. Numerical label assigned to each device (e.g., computer, printer) participating in a computer network that uses the Internet Protocol for communication.. Doing so may help prevent access to certain unclassified sites, but may also block legitimate traffic.

Humor This category includes sites that primarily focus on comedy, jokes, fun, etc. If a site in this category includes jokes of adult or mature nature, the site should also be categorized in the appropriate Adult category. Not Blocked (>90%)
Images The Images category contains URLs for an image file, determined by file name extension (example: example.com/images/logo.jpg). Generally, Images should not be blocked. Not Blocked (100%)

This category contains URLs that point directly to an image.

Intimate Apparel This category includes sites that contain images or offers the sale of intimate apparel, swimsuits or other type of suggestive clothing. Blocked (~75%)

Typically only Libraries set it Not Blocked.

Investing Investing includes Internet banking systems that allow users to invest online, view their equity portfolio, and ask the bank to buy shares or bonds on their behalf. This includes URLs about stocks and quotes, money management, online publications, banks, discount brokerage services, mutual funds, and portfolio management. Not Blocked (100%)
Job Search Job Search sites allow people to search and apply for employment positions. This category includes resume writing and interviewing skills, career information, classified advertising, job databases, and job application pages. Not Blocked (100%)
Journals and Blogs Journal and Blogs (or web logs) are electronic diaries or personal chronicles, intended for open communication and sharing of thoughts, knowledge, and opinion. This category ranges from personal and medical to literary and culturally oriented publications. This category typically does not include electronic forms of mainstream magazines and newspapers. Also does not include personal/family web pages unless there is a diary or blog component. Not Blocked (~95%)
Malformed URL This category contains URLs that do not appear valid. For example the following URL with a semicolon instead of a colon: http;\\google.com Blocked (~80%)

Blocking this category may break some streaming videos and third-party applications.

Nudity Sites containing nude or semi-nude depictions of the human body. These depictions are not necessarily sexual in intent or effect, but may include sites containing nude paintings or photo galleries of artistic nature. This category may also include nudist or naturist sites that contain pictures of nude individuals. Blocked (~80%)

Typically only Libraries set it Not Blocked.

Occult This category contains sites about cults, supernatural forces and events, occult lore, vampires, astrology, witchcraft, mysterious symbols, and other phenomena beyond ordinary understanding. It includes sites about these topics that are historical or factual in nature and/or promote such practices. Not Blocked (>70%)
Pay to Surf Pay-to-surf web sites are those that pay Internet users for clicking on or reading specific links, email or web pages. Payments are made in the form of currency (cash), website credits or prizes. Pay-to-surf sites may also be in the form of sites advertising Affiliate Marketing or online marketing strategies and programs for those looking to. Not Blocked (>75%)
Peer to Peer Peer-to-Peer (P2P) web sites that distribute software and facilitate the direct exchange of files between users over the Internet are included in this category. This category includes Bit Torrent search sites, trackers, and all web based sites of this nature. Blocked (>80%)
Personals / Dating This category covers match making, which is the process of introducing people for the purpose of dating, mating, and friendship. It includes topics related to dating services, dating advice and tips, relationships, listings or personal advertisements, and on-line dating services. It also includes websites promoting the institution of marriage or that facilitate the search for a marriage partner. These sites promote relationship compatibility based on factors such as socioeconomic status, religion, education and profession. Blocked (>70%)

Typically only Libraries set it Not Blocked.

Phishing This category contains URLs that are known or suspected phishing sites - typically financial fraud or identity theft. Blocking this category does not guarantee that ALL fraud or phishing sites will be blocked. Generally, phishing pages should be blocked. Blocked (>80%)
Phone Cards Phone cards are telephone cards that allow a user to make local or long distance telephone calls by calling a toll free or local number. Web sites that allow a user to purchase, renew or access information about telephone cards are included in this category. Information about the rates, telephone numbers to dial or sites that provide users with PIN information are also contained in this category. This category does not include pay as you go cellular or mobile pay-as-go information. Not Blocked (~75%)
Phone Cards Phone cards are telephone cards that allow a user to make local or long distance telephone calls by calling a toll free or local number. Web sites that allow a user to purchase, renew or access information about telephone cards are included in this category. Information about the rates, telephone numbers to dial or sites that provide users with PIN information are also contained in this category. This category does not include pay as you go cellular or mobile pay-as-go information. Not Blocked (~75%)
Political This category contains sites related to the structure or affairs of government, politics, or the state. Not Blocked (100%)
Pornography This category contains URLs that reference, discuss, or show pornography, pictures, videos, or sexually oriented material. This category includes soft and hard-core pornography, fetishes, stories, adult magazines, toys, or sexually related merchandise. This category excludes sex education sites. Blocked (~85%)

Typically only Libraries set it Not Blocked.

Portals This category includes web-based applications that provide a single starting point to retrieve information from multiple sources. For example, the content of a portal could include web searching, news, e-mail, discussion groups, online shopping, references, and other services. Not Blocked (100%)
Profanity This category contains words that are generally considered obscene, vulgar, or derogatory. This includes the use of so-called "four letter words", racist or sexist terms, and objectionable sexual references. Blocked (~85%)

Typically only Libraries set it Not Blocked.

Proxy Anonymizer This category contains URLs that allow a user to mask their identity online. Generally, anonymizer pages should be blocked. Blocked (>80%)
Real Estate This category includes sites that provide information on renting, buying, and selling properties. Properties can be advertised by the owner, or with the help of a sales agent. Not Blocked (>95%)
Redirector Page This category indicates a URL that redirects the user to another page. Not Blocked (>95%)
Religion This category contains URLs related to or dealing with religious beliefs, practices, faith, churches, worship, and so on. Not Blocked (100%)
Remote Access Tools This category contains sites that provide services that can be used to remotely connect and manage a single computer or multiple computers with a variety of tools, such as screen/camera capture or control, file management, shell control, computer control, registry management, etc. Not Blocked (>95%)
Sales The Sales category includes any site or page offering consumers the ability to purchase products or services online. In some cases, it may include sites that provide a catalog of products that are offered for sale off-line. NOTE: This is broader category than Auction, but includes sites like eBay.com Not Blocked (>95%)
Search Engine A Search Engine is a tool that helps web users to search the Internet using keywords. Some Search Engines work by automatically searching the contents of other systems and creating a database of the results, and other Search Engines contain only material manually approved for inclusion in a database. Some combine the two approaches. Many Internet pages offer some form of search function. Blocking Search Engines blocks only sites or pages whose sole purpose is Internet search. Not Blocked (100%)
Self Help Self Help pages provide the information or support for an individual or a group to better themselves economically, intellectually, physically, or emotionally. This category ranges from therapy methods to support groups. Not Blocked (> 95%)
Sex Education Sex Education is the study of human reproduction, sexual intercourse, and other aspects of human sexual behavior. Sites in this category can include objective descriptions of sex and may describe the various stages of reproduction including conception, embryo development, fetus development, birth. Sites in this category may also include topics such as sexually transmitted diseases, abortions, contraception, abstinence and sex advice. Not Blocked (>95%)
Social Networking Social Networking sites are virtual communities that allow members to connect and communicate with friends, family, business contacts, and individuals who share similar interests. Social networking sites are also used to share photos and videos, plan events, schedule meetings, and share information. Much of the content contained within these sites is harmless in nature; however social networking sites can be venues for sharing photographs, videos, and text that may be considered inappropriate for minors. Blocked (~65%)
Sports This category includes sites that report and/or comment on professional and amateur sports as well as sites that promote physical activity for the recreational purpose of competition or self-enjoyment. This category includes athletics, racing, hunting, baseball, football, basketball, soccer, hockey, and so on. Not Blocked (100%)
Substance Abuse Substance Abuse contains URLs that provide information on illegal drugs used for recreational rather than medical purposes, or URLs that promote the abuse of legal drugs. This category excludes informational sites that are clearly intended to provide descriptions of drugs and substances, their negative effects, and addiction potential. Blocked (>80%)
Technology This category includes sites that pertain to technology, broadly defined as the development and application of tools, machines, materials, and processes that help solve (or create) human problems. It also includes sites that offer a software download, either for free as a trial or for purchase. Most of the major software and computer hardware manufacturers' websites would fall under this category. Not Blocked (100%)
Tobacco Sites that offer, promote, and advocate the use of tobacco or related products. All information on cigarettes, pipes, cigars, and chewing tobacco will fall under this category. Blocked (~75%)

Typically only Libraries set it Not Blocked.

Travel This category includes discussions of favorite travel destinations, discounts for travelers, special events in different cities, travel guides, vacations, accommodation, transportation, regulations, and bookings. It also includes sites directed toward business travel. Not Blocked (100%)
Under Construction This category indicates a site that has been identified by the owner as being incomplete - under construction. Generally, Under Construction pages pose little threat and need not be blocked. Not Blocked (>95%)
Viruses This category contains known or suspected URLs associated with computer viruses. Selecting this as a category to block does NOT guarantee that all virus sites will be blocked. Selecting this category does NOT inspect email attachments or files copies or downloaded to the computer. It simply blocks sites known or suspected of being associated with computer viruses. Blocked (>80%)
Weapons This category contains information related to the promotion, sale, or discussion of weapons. Weapons are any form of device used in combat that can injure or kill, such as guns, knives, or swords. Information on how to build illegal weapons or bombs is included in Criminal Skills. Blocked (~75%)

Typically only Libraries set it Not Blocked.

Web Chat Web Chat sites contain computer programs that enable two-way communication between users within an active browser window. This category includes any type of instant messaging and forums that talk about current events, debate, and share common interests. This category does not block instant messaging applications that are run outside a browser, such as MSN, AIM, or Yahoo Messenger. Blocked (~90%)
Web E-mail The Web Email category includes web pages that permit users to send and receive text, HTML, images, and other data files to each other. This category does not block email client applications that run outside a browser, such as Outlook, Thunderbird, or Eudora. Not Blocked (>85%)
Web Storage This category includes Web sites that offer file system-like services to share or backup files, often combined with user definable access rights. Not Blocked (>95%)
Safe Search Enabled Safe Search is not a category. It is an option that will enforce various search engines' "Safe Search" feature in order to help prevent inappropriate information being returned in a search query. ENA can enforce safe search on the majority of search engine sites, such as Google, Lycos, Yahoo, AOL, Bing, etc., but we do not control what each of the engines categorize as "safe" searches. This setting is almost always set to "Yes" by schools. Some libraries set it to "No."

Q: What reports are included in ENA WebSafe Prime?

Report Name Report Detail Data Fields Report Outputs
Top Visited Sites This report shows the top sites visited by users Host Name, Domain Name, Count Screen
Top Blocked Sites This report shows the top 100 sites blocked by the filter, based on the selected policy Host Name, Domain Name, Count Screen
Top Categories This report shows the top categories visited by users Category, Count Screen
Top Blocked Categories This report shows the top categories blocked by the filter Category, Count Screen
Top Authenticated Users This report shows the top 100 authenticated users Username, Total Hit Count Screen
Top Search Phrases This report shows the top 100 search phrases submitted by users Phrase, Count Screen