ENA NetShield

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Ena-netshield-logo-small-rgb.png Utilizing industry-leading security appliance architecture, the ENA NetShield firewall service features multiple levels of redundancy and uses the ENA MPLS backbone to deliver the most flexible security service in its class.


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Connecting to your network via ENA NetShield VPN

Prior to activating your ENA NetShield VPN, your ENA Project Manager will provide you or your TC with the following:

  • IP addressInternet Protocol address. Numerical label assigned to each device (e.g., computer, printer) participating in a computer network that uses the Internet Protocol for communication. for your VPN connection
  • Group name
  • Shared Secret/Pre-shared key


Connecting on a machine running Mac OS 10.6 or later

Setting Up Your ENA NetShield VPN Connection

  1. Open System Preferences in the Apple menu.
  1. Open Network.
001 VPN Mac OS set up open preferences.png 002 VPN Mac OS set up select network.png
  1. Click the plus sign.
  1. Select VPN from Interface drop down menu.
  1. Select Cisco IPSec from VPN Type drop down menu.
  1. Type in the Service Name of your choice.
003 VPN Mac OS set up click plus sign.png 004 005 006 VPN Mac OS set up interface VPN type service name.png
  1. Enter the Server Address.
  1. Enter your network Account Name.
  1. Enter your network Password.
  1. Click Authentication Settings.
007 008 009 VPN Mac OS set up server address account name password.png 010 VPN Mac OS set up click authentication settings.png
  1. Enter the Shared Secret.
  1. Enter the Group Name.
  1. Click OK.
011 012 013 VPN Mac OS set up enter shared secret group name click ok.png


Starting an ENA NetShield VPN Session

  1. Open System Preferences in the Apple menu.
  1. Open Network.
001 VPN Mac OS set up open preferences.png 002 VPN Mac OS set up select network.png
  1. Highlight the VPN network and click Connect.
  1. Enter your network Account Name and Password.
  1. Click OK.
003 VPN Mac OS start session click connect.png 004 005 VPN Mac OS start session enter username and password click OK.png
  1. If the connection was successful, status will show as Connected.
006 VPN Mac OS start session status connected.png

Connecting on a machine running Windows OS using Shrew Soft

Setting Up Your ENA NetShield VPN Connection

  1. Download the most current version of Shrew Soft from www.shrew.net/download/vpn.
  1. Open the installer.
001 download most current version of shrewsoft.png 002 open shrewsoft exe.png
  1. Click Next.
  1. Select Standard Edition and click Next.
003 click next to start wizard.png 004 click standard edition.png
  1. If you accept terms of License Agreement, click I Agree.
  1. Click Next.
005 accept license agreement.png 006 choose components.png
  1. Click Next.
  1. Click Finish.
007 choose install location.png 008 click finish.png
  1. Open the VPN Access Manager.
  1. Click Add.
009 open VPN Access Manager.png 010 click Add.png
  1. Under the General tab, type in the Host Name.
  1. Select ike config pull from the Auto Configuration drop down menu.
011 012 enter host name select auto config.png
  1. Under the Authentication tab, select Mutual PSKPre-shared key. Password or passphrase used to authenticate and validate users on a wireless LAN.+XAuth from the Authentication Method drop down menu.
  1. Under Local Identity choose Key Identifier from the Identification Type drop down menu.
013 authentication method.png 014 identification type.png


  1. Type the Group Name in the Key ID String field.
  1. Under Credentials, enter the Pre-Shared Key.
015 key ID string.png 016 pre-shared key.png


  1. Under the Phase 2 tab, select group 2 in the PFS Exchange drop down.
017 Phase 2.png
  1. Click Save.
018 save.png

Starting an ENA NetShield VPN Session

  1. Open the VPN Access Manager.
  1. Click on network to select.
001 open VPN Access Manager.png 002 start session highlight network.png
  1. Click Connect.
  1. Enter your network Username and Password.
003 start session press connect.png 004 start session enter username and password.png
  1. Click Connect.
  1. If connection is successful, will see tunnel enabled status.
005 start session click connect.png 006 start session tunnel enabled.png